Platinum Service Support for IP Address Management (IPAM)
Our Platinum Service is tailored to meet your needs. We know that you have to deliver an IP environment which is business critical, but is essentially a time consuming activity that detracts IT departments from other strategic projects.
To ensure this infrastructure is fully maintained and available, organisations need access to a pool of resources and technical skills, in an attempt to fulfill the requirements which can have massive cost implications.
Let n3k monitor and manage your environment
n3k offers a highly developed, flexible Platinum Service that can seamlessly blend into existing internal procedures. This allows your skilled operations staff to focus on using the application itself whilst providing a cost effective and highly secure foundation for running your infrastructure. Outsourcing all or part of the operation of your infrastructure can help improve both the productivity and retention of good IT staff.
By employing a flexible model that allows your business to access the skills, technology and processes needed to fit your requirements, n3k can provide a tailored approach which will give you an effective solution that is appropriate to your business and technical needs.
By selecting a Platinum Service, you can relax in the knowledge that n3k will take full responsibility for the project.
Platinum Service includes;
- Software installation (new installations)
- Major version Upgrades
- Server maintenance
- Management of configuration changes
- Monitoring of key systems and services using SentinelIP
- Annual disaster/Business continuity test
- Service Level Agreements (SLAs) to guarantee performance
- Managed administration
- Architecture and operational reviews
- SentinelIP
SentinelIP
n3k’s unique monitoring appliance will let our operations centre know as soon as there is a problem, so that it can be resolved before it becomes service affecting.
At n3k we don’t just supply the technology but the knowledge and expertise to install, configure, customise and maintain your environment. Crucially, the cost is fixed; there are no surprises and no need to maintain expensive in-house skill sets.
